Bije999 Privacy Policy —
Your Data Is Safe With Us

During registration and use of bije999, we collect the following types of information. Each piece of data is collected for a specific purpose and is never used beyond that scope.

Identity Details:

• Full name and date of birth (for age verification).
• Mobile number and email address (for account communications).
• National ID or passport details (for KYC verification).
• Bank or mobile banking account details (for payment processing).

Technical Details:

• IP address and device information (for security verification).
• Browser type and operating system.
• Site usage logs and session data.
• Information obtained from cookies and similar tracking technologies.

Bije999 uses your information only for defined purposes. Details are outlined below:

Bije999 may use your information to send you relevant offers and promotions. You can opt out of marketing communications at any time.

Bije999's website and app use cookies and similar tracking technologies to help improve your browsing and user experience.

Types of cookies we use:

• Essential Cookies: For login sessions and security — the site cannot function properly without these.
• Performance Cookies: To understand which parts of the site are used most.
• Functionality Cookies: To save your language preferences and settings.
• Analytics Cookies: To analyze overall usage patterns.

Most browsers allow you to manage cookie preferences. However, disabling essential cookies may cause certain features of the site to stop working. While bije999 uses third-party analytics cookies, that data is never sold.

Bije999 never sells your personal information. However, in certain specific situations, data may need to be shared with trusted third parties:

• Payment Providers: Mobile banking partners such as bKash, Nagad, and Rocket — used solely to process transactions.
• Game Provider: Licensed game provider for Live Casino and slots games.
• Law Enforcement: To comply with court orders or legal obligations.
• Security Partners: Fraud and anti-money laundering prevention service providers.

In the event of a company merger or acquisition, your information may be transferred to the new entity, but the protections under this Privacy Policy will remain in effect.

Bije999 uses industry-leading security measures to protect your data. Our security infrastructure is regularly audited by independent experts.

• 256-bit SSL/TLS encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Firewall & DDoS Protection: Server protection against external attacks.
• Regular Security Audits: External security testing conducted every three months.
• Data Backup: Secure offsite backup — no risk of data loss.
• Access Controls: Only authorized personnel have access to data on a need-to-know basis.

In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours. We are always committed to keeping your information secure.

As a bije999 user, you have several important rights over your own data:

• Right to Access: The right to know what information we hold about you.
• Right to rectification: The right to correct inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data under certain conditions.
• Right to Restrict Processing: The right to restrict data processing in certain circumstances.
• Right to Data Portability: The right to receive your data in a readily readable format.
• Right to Object: The right to opt out of marketing communications.

However, deletion requests may not be possible for data required to meet legal obligations. In such cases, we will provide you with a detailed explanation.

Bije999 does not retain your information beyond what is necessary. Different types of data have different retention periods:

• Account Information: For the duration of account activity and 5 years after closure (as required by law).
• Transaction details: Up to 7 years as financial records.
• KYC Documents: 5 years after verification.
• Session logs: 90 days for security purposes.
• Marketing preferences: Immediately upon withdrawal of consent.

Once the designated retention period ends, data is securely deleted or anonymized. Long-term retention is only carried out when required by law.

Bije999 strictly prohibits anyone under 18 from registering. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Proof of age documentation may be requested in cases of doubt.
• If a user is confirmed to be a minor, their account will be immediately closed.
• Any data found to have been collected from a minor will be permanently deleted.

Bije999 reserves the right to update this Privacy Policy when necessary. Changes may be driven by new legal requirements, the launch of new services, or security improvements.

• You will be notified of significant changes via in-app notification or SMS in advance.
• Updated policies take effect from the date they are published.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions are available upon request.

If you object to any changes in our policy, you always have the option to close your account. Any outstanding balance will be returned through the standard withdrawal process.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our dedicated Data Privacy Team is ready to address all your inquiries.

• Email: [email protected]
• Live chat: 24/7 support is available on the platform.
• Response Time: Usually within 24–48 hours.

Privacy requests may take up to 30 days to process. If a case is complex and requires more time, we will keep you updated on its progress.